Programme: Utility Bill Help
Organisation: Waterloo Region
Community Services
Numéros de téléphone: 519-575-4400
ATS: 519-575-4608
Site Web: www.regionofwaterloo.ca/en/living-here/utility-bill-help.aspx#Financial-Assistance-for-Electricity-Bill-Waterloo-Region-Energy-Assistance-Program-and-the-Low-Income-Energy-Assistance-Program-LEAP-
Adresse
postale
:
150 Frederick St
Kitchener, ON
N2G 4J3
Intersection: Frederick St and Weber St E
Point géographique: Kitchener (City Commercial Core)
Accessibilité:
Wheelchair Accessible
Description des services: Financial assistance to help people on social assistance and in low-income households pay their utilities bills

Ontario Electricity Support Program - Ongoing reduction on electricity bill

Low Income Energy Assistance Program (Gas/Heat)
- One-time grant for Union Gas or Enbridge Gas customers who have received a disconnection notice

Waterloo Region Energy Assistance Program (WREAP) and the Low Income Energy Assistance Program (Electricity) - One-time grant for electric utility customers who are behind on their bills



WREAP application locations:
  • 20 Weber St E, Kitchener
  • 150 Main St, Cambridge
  • 99 Regina St S, Waterloo

Procédé et formulaires: Ontario Electricity Support Program: call 519-883-2100 * Ontario Works and Ontario Disability Support Program recipients must contact their case worker to apply
Low Income Energy Assistance Program (Gas/Heat): Call 1-855-487-5327 to apply * Kitchener Utilities customers must call 519-883-2100 for assistance
WREAP: call 519-883-2100 (option 1) or visit application office * must speak with utility provider about bill payment plan before applying
Admissibilité / population desservie: People who are receiving social assistance or live in low-income households * must meet income requirements
Langues: English
Zone desservie: Waterloo Region
Voir aussi: Assistance financière pour régler le loyer et les services publics
Dernière mise à jour: 6/12/2025
Adresse Web du profil de service: fre/displayService.aspx?id=213910

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